Our Team

Jamie Thomas is the strategic visionary behind Vital Quality Healthcare Partners, guiding the company’s mission to elevate healthcare quality, safety, and performance across long-term care, acute care, and community-based environments. With over 17 years of experience as a nurse, clinical quality leader, and informatics expert, Jamie brings a rare blend of frontline understanding, analytical strength, and system-level improvement expertise.

Jamie’s career includes ICU nursing, hospital-wide quality leadership, and multi-region consulting oversight, including serving as Senior Quality Improvement Manager for AMI Expeditionary Healthcare, where she helped lead three of the six Pennsylvania RISE regions in a statewide initiative to strengthen quality and safety across long-term care. She has deep expertise in implementing national frameworks such as Age-Friendly Health Systems, TeamSTEPPS 3.0, and the AHRQ Safety Culture Surveys (SOPS), supporting organizations across the country in achieving measurable improvements in outcomes and culture.

A nationally board-certified expert in nursing informatics and healthcare quality, Jamie has been recognized by the National Association for Healthcare Quality (NAHQ) as a Faces of Quality honoree for her leadership, innovation, and contributions to advancing the field. She is also the creator of the Escape2Age-Friendly™ experiential training program.

At VQHP, Jamie leads organizational strategy, service design, client partnerships, and innovation, ensuring every engagement is grounded in evidence-based practice and real-world practicality.

Bill Martyak brings more than 25 years of clinical and operational leadership to Vital Quality Healthcare Partners. A nationally certified physician assistant with extensive experience in family and rural health, Bill’s clinical background gives him deep insight into diverse care settings, patient needs, and provider workflows. His work spans health systems, long-term care, and community-based settings, where he has led teams, redesigned processes, and supported quality improvement at scale.

Bill served as Chief Clinical Officer for AMI Expeditionary Healthcare, where he helped lead three Pennsylvania RISE regions in a statewide quality transformation initiative. His leadership included clinical oversight, program development, and the delivery of large-scale education and improvement strategies.

As an Army National Guard medical officer, Bill adds high-level expertise in logistics, operations, high-reliability planning, and team leadership, skills that directly strengthen VQHP’s ability to support organizations through complex change and system redesign.

At VQHP, Bill oversees operational strategy, clinical program design, training development, and the delivery of consulting services. He ensures every program is clinically sound, operationally feasible, and tailored to the realities of frontline care. Bill also co-leads business development, client relations, partnership strategy, and organizational growth alongside Jamie.

Clients value Bill for his calm leadership style, tactical thinking, and ability to translate complex clinical and operational challenges into practical, sustainable solutions.

 Colin Rhoades serves as Director of Business Development for Vital Quality Healthcare Partners (VQHP), where he supports strategic growth, marketing, brand development, and new business initiatives. Since joining VQHP in September 2025, Colin has contributed to the development of Escape2Age-Friendly®, VQHP’s experiential workforce-education program based on the 4Ms Framework of Age-Friendly Health Systems. He also designed and developed VQHP’s website and supports the company’s external communications and market presence.

Colin earned a Bachelor of Science in Business and Marketing from Purdue University. During college, he worked at Walmart and advanced into a team-lead position, gaining eight years of experience in team leadership, operations, customer service, and employee development. He subsequently served for two years as Marketing and Business Director for C2 Auto Sales, where he led marketing activities, supported business operations, strengthened customer engagement, and helped expand the company’s visibility.

Colin brings VQHP a practical combination of operational leadership, marketing expertise, creative problem-solving, and business-development experience. In his current role, he helps translate VQHP’s innovative healthcare education concepts into accessible, engaging solutions for healthcare organizations and their frontline teams.